Farouk CHI Auto-Digital Advanced Wet to Dry Ceramic Ionic Flat Iron 1-1/4" with Free Stand and Thermal Pouch

Comment: I bought this wet/dry Chi in January 2010. I had read all the reviews, talked to friends that had purchased and used this brand for years. I got it and I tried it both ways, dry hair and damp/towel dried hair. It worked well and I was pretty pleased with it.

However, this morning August 2010, I turned it on, let it warm up and then, noticed that the digital display had stopped working and there were not numbers. But, I thought as long as it keeps heating up, I don't really care.

Well, about 3 mins later, I realized that it was starting to cool down and the piece of junk had actaully stopped working completely! I have owned many hair straighteners for many years. I have owned Hottools irons that have lasted YEARS! And I spent triple the money on this one and it lasted for a fraction of the time. This is completelty ridiculous and unacceptable. I have yet to contact the company, but I am not too confident in their response after reading some of the posts this afternoon. I will update when I know more.

I would not recommend this product and will not be buying another CHI to replace the one that lasted barely 8 mos!!It's too expensive to only last 8 mos. Just be warned, it is not a good product. It should not burn out in such a short amount of time!!

Comment: I used this flat iron about 15 times before it started smoking and then stopped turning on. I liked it a lot, it's a shame. I treated it gently and always made sure it was clean before I turned it on. I bought one for my mother at the same time as I bought mine, and it, too, stopped working after a few months. And of course the only warranty is Amazon's 30 day one, and it's been four months, so I have no recourse. This is the first time I've had an expensive electrical item fail like this, and I can only conclude that there's a serious flaw in the construction of these flat irons. My next flat iron will not be a CHI.

Comment: This flat iron is okay but I was surprised to find that my favorite is the ConAir Nano Silver Flat Iron. It is half the price and it works much better. I got it from Walmart! Who would have thought it would be better than Chi! I use it with the chi silk infusion or BioSilk Silk Therapy.

Comment: Horrible! Don't waste your money
I bought this straightener for my daughter, who has thick hair. We read other reviews and wanted to purchase a quality straightener, and were willing to spend the money.
We didn't have it, but a month and half, when one of the plates stopped working all together. It heats uneven, and will cool down for no reason. Hair catches on the plates and pulls your hair out EVERY time!
Read the pamphlet it came with, tried to trouble shoot that darn thing, and bottom line.......it's a piece of junk.
Don't waste your money.

Comment: Arrived within the specified time. Easy to use, works great on damp hair. Very reasonable price.